Booking and cancellation

Octopuses Garden Booking & Cancellation

In order to confirm your booking, we kindly ask our guests & divers to pay a deposit in cash or via Paypal of 30% or minimum $50 in advance.  Full amount must be paid prior to diving.

We only accept cash payment on the island.  Alternatively, if you prefer to pay in full via Paypal, please note there is a 10% surcharge on the balance, there is no surcharge on deposit payments.

Once you receive a confirmation of payment, your reservation is guaranteed.

For multiple dive packages, all dives are to be paid for in full prior to diving on the first day of the dives.

No ATMs
Please note there are no ATMs on the island, so be sure to bring enough cash for your stay.

Cancellation
Considerable time and effort goes into preparing for your arrival & diving.
Therefore, the following cancellation policies are strictly adhered to for the consideration of the other guests, passengers and crew.

  • 15 days prior to arrival/diving, the deposit will be refunded minus the bank administrative fees
  • 8-14 days prior to arrival/diving, 50% of deposit will be refunded minus the bank administrative fees
  • 7 days or less prior to arrival/diving 100% of deposit will be retained

Multiple dive packages

A no show for a dive, for whatever reason, hangovers or just not getting out of bed will mean loss of payment!

Changes made by Octopuses Garden

If for weather or any other reason, be it mechanical, staff sickness etc. Octopuses Garden must change your diving date or time, you will be offered alternative dates or a full refund.

If the diving times on your course need to be changed, and alternatives are not suitable, you will only be charged for the proportion of the course you have completed.

Any questions regarding our terms, please contact us